Turn Down Attendant

Closing date: 31/12/2022


Under the supervision of the Executive Housekeeper, the Turndown Attendant will be responsible for providing turndown service to guests, cleaning, and delivering any other needs of the guest rooms, and the daily ownership and operational execution of the Housekeeping Department. This position is dependent on both teamwork and a solid foundation based on the mechanical hour capacity and productivity reports and ownership of processes. Support Mission Statement and Core Values.

Cleaning and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash etc.
May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware etc.
Notify supervisor when service is complete, so rooms may be sold or occupied.
Monitor and control supplies and amenities and minimize waste within all areas of housekeeping.
Report, turn in, and/or log all lost and found items according to established procedures.
Requires basic knowledge of Housekeeping, approx. one year.
Needs to have an aptitude to promote minimum levels of skills and abilities that would create a positive outcome, in a hot or challenging work environment.
Able to perform in a safe working environment according to OSHA regulations.
Ability to work without direct supervision.
Ability to work well as part of a team, set up and organize workstation with designated supplies and equipment.
Replenish supplies and equipment as needed during the shift.
Report any faulty equipment, linen shortages, maintenance needs, safely hazards and other problems immediately to your supervisor.
Restock work areas for the next shift as assigned.

High School graduate or equivalent is preferred.
Previous experience of one-year a plus.
Able to communicate well both verbally and written.
Reading and counting is essential.