Spa Reception Shift Leader
Closing date: 31/12/2022
We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.
JOB RESPONSIBILITIES AND DUTIES
Supervising employees, assigning duties, and creating a shift schedule.
Monitoring team performance and ensuring duties are performed efficiently.
Reporting any issues that arise during the shift to management.
Managing employee requests and transgressions.
Ensuring compliance with company policies, health, and safety standards.
Coaching team members and training new staff.
Opening and closing registers, accounting for the daily intake and preparing cash deposits.
Handling customer issues and employee disputes.
QUALIFICATIONS,EXPERIENCE & SKILLS
High school diploma/GED.
Previous experience as a Spa Reception Shift Leader or in a similar role .
Experience creating shift schedules.
Excellent communication and interpersonal skills.
Strong leadership and organizational skills.
Note: you will be required to attach the following:
Resume / CV
Intro video of yourself
Full Length Photograph