Closing date: 31/12/2022
To perform scheduled preventative maintenance in guest rooms, and/or guest corridors as required, including flipping/inspecting mattresses, box springs and assembling bed frames, vacuuming bulkheads, repairing carpets and upholstery, touch-up painting, touch-up furniture ensuring that all necessary hardware and appliances are present in the room and in working order, replacing light fixtures, and inspecting and repairing grout and caulking. Maintain, repair and clean all guest rooms in accordance with the property room preventative maintenance procedures and standard guidelines.
JOB RESPONSIBILITIES AND DUTIES
Follow guest room preventive maintenance checklist to individually complete rooms preventative maintenance process for guest rooms in efficient and effective manner.
Responsible for Engineering related guest room requests and response in a timely manner.
To keep Housekeeping / Front Office informed of issues preventing the sale of a room
Keep close coordination with other engineering staff for smooth operation. Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager/supervisor
Serve as an active member of hotel emergency response team
Accident prevention and safety to be aware of all existing departmental job safety analysis and to strive to work in an accident free manner and to create a safe working environment for himself and for others.
Protect the privacy and security of guests and coworkers.
Maintain confidentiality of proprietary materials and information.
Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.
QUALIFICATIONS,EXPERIENCE & SKILLS
Minimum 2 years of related work experience in a 5-star property
Ability to Troubleshoot and perform basic repair of in-room equipment, fixtures & appliances
Minimum Technical or Vocational Certificate/Diploma or equivalent
Understanding of maintenance inventory and requisition of parts and Guestroom supplies as needed.
Excellent ability to verbally communicate with guests (and co-workers) to resolve maintenance issues with little to no supervision
Note: you will be required to attach the following:
Resume / CV
Intro video of yourself
Full Length Photograph