Public Area Supervisor
Closing date: 31/12/2022
Public Area Supervisor is responsible for the cleanliness of hotels public areas including hotel exteriors. He or She also need to train and inspect the performance of assigned public area attendants ensuring that all procedures are completed as per the hotel's operating standards.
DUTIES AND RESPONSIBILITIES
Supervise the day to day cleaning of hotel public areas.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
Perform routine inspections of all public areas, service areas, and storerooms.
Schedule and supervise deep cleaning and any other projects.
Supervise and coordinate pest control, flowers, plants and periodical deep cleaning operations on all area of responsibility.
Maintain complete knowledge of correct maintenance and use of equipment.
Anticipate guest's needs, respond promptly and acknowledge all guests, however busy and according to time of day.
Assign duties and coordinate breaks for assigned staff.
Ensure that assigned staff have reported to work, and also document any late or absent employees.
Prepare and distribute assignment work sheets to assigned staff and review priorities.
Assist where necessary to ensure optimum service to guests.
Clean public areas in emergency situations.
Efficiently manage stock control and the maintenance of all equipment.
Issue supplies/goods to staff at beginning of shift in order to control inventory.
Provide feedback on staff performance and Report disciplinary problems to Executive Housekeeper.
Perform any other duties assigned by the housekeeper.
QUAIFICATION AND EXPERIENCE
Should ideally have a diploma or vocational training in hospitality industry.
Minimum 3 to 4 years work experience as a Public Area Attendant or Asst. Supervisor within the hotel industry.
Computer literacy and previous experiences using property management systems are an advantage.
Good Communication in English
Note: you will be required to attach the following:
Resume / CV
Full Length Photograph