Order Taker

Closing date: 31/12/2022


As an Order Taker, you would be responsible for answering telephones and taking guest food and beverage orders in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Answer Room Service telephones and respond to guest requests in a timely, friendly and efficient manner.
Ensure knowledge of menu, including, but not limited to, restaurant promotions, specials, how menu items are prepared, etc.
Upsell food and beverage items including, but not limited to, sides, dessert, beverages and special promotion items.
Take guest food and beverage orders and input orders in appropriate point-of-sale system.
Reconcile check upon delivery of order including, but not limited to, verifying check totals, gratuity disbursement and managing the cash drawer and house bank in accordance with established accounting guidelines.

Minimum of 2 years experience required in serving in a fine dining.
Full time flexible hours are required
Must be able to stand/walk for 8 hours
Must a good understanding on the menu
Must be able to communicate in English

Note: you will be required to attach the following:

Resume / CV
Passport Copy
Educational Certifications
Intro video of yourself
Full Length Photograph