Closing date: 31/12/2022
Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety. Conduct Briefing for all staff during Night Shift. Inform all Overnight staff of nightly activities, group and VIP arrivals as well as special requests and repeat guests.
JOB RESPONSIBILITIES AND DUTIES
Restocking shelves (or delegating it to a retail assistant)
Making sure targets are hit
Ensuring the store runs smoothly
Dealing with customer enquiries (if open through the night)
Organising the warehouse
Dealing with payroll issues
Ensuring the store is ready for the daytime hours
Making evening bank deposits
QUALIFICATIONS,EXPERIENCE & SKILLS
Previous Front Office experience in supervisory/management capacity in a luxury property required
High School diploma, general education degree or international equivalent required.
College degree preferred.
Proficient in English
An operational knowledge and proficiency in Front Office Systems-Micros-Fidelio and Microsoft Office suite (Word, Excel, PowerPoint)
Note: you will be required to attach the following:
Resume / CV
Intro video of yourself
Full Length Photograph