Laundry Collection and Delivery / Valet
Closing date: 31/12/2022
Being a laundry valet you are responsible to ensure that all laundry services for the hotels guests is done as per the standard policies and is met on time. Also responsible for laundry collection from guest rooms, dry-cleaning, washing, drying, pressing and folding of guest's laundry along with other hotel linen.
JOB RESPONSIBILITIES AND DUTIES
Responsible for picking up and delivery of in house guest laundry.
Responsible to collect and deliver outside guest laundry / dry cleaning.
Responsible for delivering all guest items punctually, accurately and in a professional and courteous way.
Collect laundry and dry cleaning bags from guest rooms and ensure that guest name, room number and laundry pieces are listed.
Count and verify all items collected as per laundry price lists / laundry sheet signed by the guest and note down any discrepancy or damages on the same sheet.
Check all items for damage or stains and take appropriate action to rectify these issues.
Report immediately to the superiors in case any valuable items like cash, jeweler, credit cards etc. found in guests cloth pockets.
Responsible to processes the guests clothing on the correct equipment / machines using the appropriate chemicals and temperature.
Once processed, neatly fold or hangs the clothing as requested by the guest on the laundry sheet.
Sorts employee uniforms for appropriate action like washing, dry cleaning, pressing or send for repairing to the hotel's tailor
QUALIFICATIONS,EXPERIENCE & SKILLS
High School Diploma or Intermediate or Equivalent preferred
Basis computer knowledge and working experience with laundry machines.
Previous experience in a hotel laundry / linen department, with minimum 1 to 2 years of experience in large laundry operations of 5 Star or branded hotels.
Understanding of Laundry machines and chemicals.
Ability to work under pressure
Note: you will be required to attach the following:
Resume / CV
Intro video of yourself
Full Length Photograph