Ken FixIT Technician
Closing date: 01/07/2023
To perform general maintenance work on a daily basis for the hotel rooms and public areas, to provide extraordinary levels of customer service to ensure guest satisfaction.
Job Duties and Responsibilities
Perform general maintenance for the guest rooms and public areas as required and ensure highest levels of guest satisfaction
Maintain clean and tidy all the tools and trolleys used for maintenance purposes
Respond to any guest compliant and resolve the compliant with heights standard to ensure guest satisfaction.
Review and evaluate, tools, equipment and materials required for performing the maintenance and communicate with the supervisor.
Works towards, achieving highest standards of guest satisfaction
Involvement in other activities as advice by the management and as necessary.
Support in snagging and de-snagging process.
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety
Specific Job Knowledge, Skill, and Ability
Repair or replace all types of tiles, floor and wall as and when required
Maintain the equipment and tools in good order and to maintain all stores organised.
Responsible for the proper use and security of Ken- Fixit equipment and trolley.
Responsible for engineering related guest room requests and response in a timely manner.
Responsible to repair or replace all types of tiles, floor and wall as and when required.
Responsible to repair and fix damaged shelving and furniture when necessary.
Responsible to repair and replace broken windows, doors and locks.
Carry out general repairs to brick or block walls.
Carry out plaster repair works to walls.
Carry out general painting works as required.
Carry out general plumbing, repairs and silicon sealant replacement, etc.
Initiates orders for supplies for the trolley and maintain records of work completed.
Ensure that all Work Order, PPM & General Maintenance works are executed, as directed by the immediate supervisor.
Ensure engineering area is safe, kept clean and in an orderly manner. Keep close coordination with other engineering staff for smooth operation.
Follow guest room preventive maintenance checklist to individually complete rooms' preventative maintenance process for guest rooms in efficient and effective manner.
Ability to find fault and rectify systems as and when required.
Any other duties and task as and when assigned by the superior or the hotel management
Qualification, Experience, and Skills
Knowledge about Mechanical, Electrical, Plumbing, Carpentry, Masonry, Painting, general maintenance is required.
The same field as Ken Fix It with minimum 5 years of experience
Note: you will be required to attach the following:
Resume / CV
Educational / Employment Certifications.