Entrance Control Supervisor

Closing date: 01/10/2022


We are looking to hire an exemplary Entrance Control supervisor to coach our service staff to deliver exceptional customer service. The customer service supervisor will build a strong team and shape staff behaviors to accomplish desired results. You will play a collaborative role in growing and implementing standards and processes. You will maintain documentation such as correspondence and operational records, and communicate promotional offers to customers.

Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.
Strategizing and monitoring the daily activities of customer service operations.
Assisting customer service staff with duties where required.
Training staff in areas of customer service and company policies.
Managing cashier coverage and customer flow to ensure proficient customer service.
Monitoring and authenticating returns, exchanges, and voids.
Investigating and solving customer service complaints.
Proficient knowledge of customer service, and standard office practices and procedures.
Proficient computer skills.
Proficient standard office equipment skills.
Outstanding communication skills, both written and verbal.
Strong people skills.
Excellent phone etiquette.
Outstanding organizational skills.

Candidate must be willing to work for short-term contract.
Candidates must hold a valid QID.
Candidates must be present in Doha

Job Type: Temporary
Contract length: 2 months

COVID-19 considerations:
Candidates must be fully vaccinated

Note :you will be required to attach the following:

Resume / CV
QID/Passport Copy.