Audio and Visual Technician (AV)

To verify and maintain that all AV equipment for the hotel and as required for events. Set-up, operate, and troubleshoot all equipment, devices, and systems. Ensure all equipment is fully operational, repair and clean as and when necessary. Additionally Operate and maintain all hotel house in-audio system, also assist and instruct guests/customers regarding proper usage/operation of AV equipment.

Job Duties and Responsibilities 

• Perform operation and maintenance of all AV equipment’s or systems to ensure all are operational as needed.

• Ensure regular maintenance for the AV system/equipment are ensured, preventive and corrective.

• Inspect daily all the AV system and equipment and necessary action to ensure operations.

• Review and evaluate, tools, equipment and materials required for performing the maintenance and communicate with the supervisor.

• Works towards, achieving highest standards of guest satisfaction.

• Involvement in other activities as advice by the management and as necessary.

• Support in snagging and de-snagging process. 
  

Specific Job Knowledge, Skill, and Ability 

• Assists in providing technical support and setup of AV equipment to the other department, other hotel staffs and guests as required.

• Assists in guiding the users to help setup AV systems or resolve escalated issues.

• Assists in documenting all technical issues with supervisors.

• Troubleshoots and maintains all the AV equipment's.

• Ensures that the maintenance of all electronics-related equipment and its associated auxiliaries are carried out in accordance with the Standard Engineering practice. 

• Banqueting hall audio –video equipment maintenance and service and to be ready to use all times.

• Hotel Guest Rooms TV channels and transmission systems is up-to-date and in operation all the time.

• Arranged the systems well in advance before the functions and collect and placed them back in the stores in good working conditions.

• Ensures that the work specified on the work order within his trade is carried out quickly, accurately, skilfully, economically, efficiently and completely.

• Ensures that electrical rooms, electrical panels audio – video control rooms are kept clean and orderly.

• Immediately notifies the supervisor on any unusual occurrences on any of the electrical lines, panels or controls, equipment's.

• Identifies upgrading needs for new AV systems, tools & equipment’s.

• Participates in the installation of AV recording and Video calling systems during events.

• Ensures that the equipment's & tools meet their requirements & specifications before they their deployment.

• Set up, operate, and troubleshoot AV / projection equipment's / Mic / other devices.

• Oversee the set-up of AV equipment in hotel • Ensure AV equipment is operational, labelled, repaired and cleaned when necessary.

• Adheres to the specified hygiene and personal appearance standards of the hotel.

• Adheres to the set procedures for attendance and timekeeping

• Ability to find fault and rectify systems as and when required.

• Any other duties and task as and when assigned by the superior or the hotel management
  

Qualification, Experience, and Skills

• Technical Qualification like Diploma or ITI in audio and video field.

• 1 years experience in the same field of hospitality
  

Note: you will be required to attach the following:

Resume / CV
Educational / Employment Certifications.