Assistant Banquet Manager
Closing date: 29/03/2023
Reporting to the Banquet Operations Manager, the Assistant Banquet Manager will supervise the overall operation for the Food & Beverage services required for event catering, which include Banquet Food Service and Beverage Service.
Job Duties and Responsibilities
Assist the Banquet Operations Manager with administrative support.
Ensure smooth operation of all banquet functions.
To have an open availability, to work weekends and week nights at times.
Responsible for the labor cost objectives for the department, including Scheduling of staff according to business levels.
Oversee and review all staffing programs within area of responsibility, to ensure maximum guest satisfaction and stay with budgeted guidelines.
Responsible for ensuring coordination and execution of all events with Culinary, Client Services, Show Service, Cleaners and Event Management
Recruitment for key positions within the area of responsibility to maintain a high level of professionally trained staff.
Assist in the staff evaluation process and the discipline of employees.
Maintain liaison with the convener and coordinator before, during and after all services to ensure all needs are at least satisfied, if not exceeded
Assist with monitoring of all current inventories (liquor, beer, wine, food, etc.) and the ordering of any new
Attend all meetings as required, including pre-cons, department head, etc.
Maintain open communication within the Banquet department as well as all other operational areas
Follow up on any client concerns that arise during a program
Ensure that all front and back of the house areas are maintained in a neat, clean and orderly fashion.
Maintain behaviors consistent with professionalism, including a high standard of personal grooming, appearance, etiquette and conduct.
Demonstrate to Guests and Colleagues behaviors of:
Respect (value the needs, ideas and individuality of others, treating one another with fairness and dignity),
Integrity (act with honestly and professionalism, guided by highest ethics, accountable for decisions),
Teamwork (work together to achieve common goals, maintain a supportive, co-operative work environment)
Empowerment (trust and support one another in making informed decisions).
Provide support to other departments and staff as requested or required.
Qualification, Experience, and Skills
College degree in business or hospitality is preferred.
3 years in Banquet and Conference Services background.
Strong computer skills in MS Word, Excel and E-mail
Experience with EBMS (event management software) is beneficial.
Well-developed verbal and written communication skills.
Strong organizational skills.
Ability to think clearly in an fast paced work environment.
Ability to manage team, multi task and meet stringent deadlines
Detail oriented with ability to prioritize tasks.
Note: you will be required to attach the following:
Resume / CV
Educational / Employment Certifications.