Assistant Banquet Manager

Closing date: 29/03/2023


Reporting to the Banquet Operations Manager, the Assistant Banquet Manager will supervise the overall operation for the Food & Beverage services required for event catering, which include Banquet Food Service and Beverage Service.

Job Duties and Responsibilities 

  • Assist the Banquet Operations Manager with administrative support.

  •  Ensure smooth operation of all banquet functions.

  • To have an open availability, to work weekends and week nights at times.

  • Responsible for the labor cost objectives for the department, including Scheduling of staff according to business levels.

  • Oversee and review all staffing programs within area of responsibility, to ensure maximum guest satisfaction and stay with budgeted guidelines.

  • Responsible for ensuring coordination and execution of all events with Culinary, Client Services, Show Service, Cleaners and Event Management

  • Recruitment for key positions within the area of responsibility to maintain a high level of professionally trained staff.

  • Assist in the staff evaluation process and the discipline of employees.

  • Maintain liaison with the convener and coordinator before, during and after all services to ensure all needs are at least satisfied, if not exceeded

  • Assist with monitoring of all current inventories (liquor, beer, wine, food, etc.) and the ordering of any new

  • Attend all meetings as required, including pre-cons, department head, etc.

  • Maintain open communication within the Banquet department as well as all other operational areas

  • Follow up on any client concerns that arise during a program

  • Ensure that all front and back of the house areas are maintained in a neat, clean and orderly fashion.

  • Maintain behaviors consistent with professionalism, including a high standard of personal grooming, appearance, etiquette and conduct.

  • Demonstrate to Guests and Colleagues behaviors of:

  • Respect (value the needs, ideas and individuality of others, treating one another with fairness and dignity),

  • Integrity (act with honestly and professionalism, guided by highest ethics, accountable for decisions),

  • Teamwork (work together to achieve common goals, maintain a supportive, co-operative work environment)

  • Empowerment (trust and support one another in making informed decisions).

  • Provide support to other departments and staff as requested or required.

Qualification, Experience, and Skills

  • College degree in business or hospitality is preferred.

  • 3 years in Banquet and Conference Services background.

  • Strong computer skills in MS Word, Excel and E-mail

  • Experience with EBMS (event management software) is beneficial.

  • Well-developed verbal and written communication skills.

  • Strong organizational skills.

  • Ability to think clearly in an fast paced work environment.

  • Ability to manage team, multi task and meet stringent deadlines

  • Detail oriented with ability to prioritize tasks.

Note: you will be required to attach the following:

Resume / CV
Educational / Employment Certifications.