Assistant Banquet Manager

Reporting to the Banquet Operations Manager, the Assistant Banquet Manager will supervise the overall operation for the Food & Beverage services required for event catering, which include Banquet Food Service and Beverage Service.

Job Duties and Responsibilities 

• Assist the Banquet Operations Manager with administrative support.

•  Ensure smooth operation of all banquet functions.

• To have an open availability, to work weekends and week nights at times.

• Responsible for the labor cost objectives for the department, including Scheduling of staff according to business levels.

• Oversee and review all staffing programs within area of responsibility, to ensure maximum guest satisfaction and stay with budgeted guidelines.

• Responsible for ensuring coordination and execution of all events with Culinary, Client Services, Show Service, Cleaners and Event Management

• Recruitment for key positions within the area of responsibility to maintain a high level of professionally trained staff.

• Assist in the staff evaluation process and the discipline of employees.

• Maintain liaison with the convener and coordinator before, during and after all services to ensure all needs are at least satisfied, if not exceeded

• Assist with monitoring of all current inventories (liquor, beer, wine, food, etc.) and the ordering of any new

• Attend all meetings as required, including pre-cons, department head, etc.

• Maintain open communication within the Banquet department as well as all other operational areas

• Follow up on any client concerns that arise during a program

• Ensure that all front and back of the house areas are maintained in a neat, clean and orderly fashion.

• Maintain behaviors consistent with professionalism, including a high standard of personal grooming, appearance, etiquette and conduct.

• Demonstrate to Guests and Colleagues behaviors of:

• Respect (value the needs, ideas and individuality of others, treating one another with fairness and dignity),

• Integrity (act with honestly and professionalism, guided by highest ethics, accountable for decisions),

• Teamwork (work together to achieve common goals, maintain a supportive, co-operative work environment)

• Empowerment (trust and support one another in making informed decisions).

• Provide support to other departments and staff as requested or required.

Qualification, Experience, and Skills

• College degree in business or hospitality is preferred.

• 3 years in Banquet and Conference Services background.

• Strong computer skills in MS Word, Excel and E-mail

• Experience with EBMS (event management software) is beneficial.

• Well-developed verbal and written communication skills.

• Strong organizational skills.

• Ability to think clearly in an fast paced work environment.

• Ability to manage team, multi task and meet stringent deadlines

• Detail oriented with ability to prioritize tasks.

Note: you will be required to attach the following:

Resume / CV
Educational / Employment Certifications.